Universal Design- community discussion

Universal Design- community discussion
Fri 26 Mar 2021, 3:00pm - 5:00pm Lighthouse
17/9 Beaconsfield Street
Fyshwick, ACT 2609

Or via Zoom Learning and skills
Employment and volunteering
COVID-19 has had a major impact on small business forcing many organisations to adapt rapidly.

With many organisations having to re-think key areas of their business, is it worth looking at the way your business communicates with customers? Could making small changes help you to access new markets including underserved markets, such as the disability sector?

Join us for a community discussion as we explore the barriers and opportunities around implementing the principles of Universal Design.

What will we talk about?
• What is Universal Design and could ‘designing for all’ open up new profitable markets for small businesses?
• Is there a business case? How big is the market?
• What are the drivers of and barriers to implementing Universal Design principles in the way you communicate with potential customers?
• What are the communication needs of people with disabilities, their families and carers?
• How does this apply to digital communication, user experience and signage?
• Does understanding the needs of people with a disability provide potential for product or service innovation?
• What changes or additional information might be required to best communicate with this market?
• How can communication support end-to-end accessibility throughout the buying and consumption process?

Who should take part?
This community discussion group brings together people in Canberra from a range of perspectives relevant to the topic under discussion – businesses, people working in the industry, consumers, family and carers.
A guest speaker will introduce the topic and a facilitator will encourage discussion and participation from the group. The inspiration for this format of event comes from the Medici family, who in 15th century Italy were instrumental in bringing together scientists, poets, artists and architects in the town of Florence. Here they swapped ideas, learned from each other, and collaborated. This brought about one of the most creative and innovative periods in history - the Renaissance.

How to get involved?
You can attend in person at 17/9 Beaconsfield street, Fyshwick or online through Zoom.

Cost: Free

About the Facilitator:
Lighthouse Business Innovation Centre (Lighthouse) is an innovation consultancy. We work with entrepreneurs, businesses, not-for-profit organisations and the public sector to create change, build strong economies and improve the world we live in. Visit www.lighthouseinnovation.com.au for more information.
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