Canberra Metro and the ACT Govenment's Light Rail Team - Finalist for the 2019 Chief Minister's

Canberra Metro Operations and the ACT Government’s Light Rail Team are a finalist for the Excellence in Innovation, Design and Access award at the 2019 ACT Chief Minister’s Inclusion Awards!

The light rail system has been designed for ease-of-access. Canberra’s light rail vehicles (LRVs) offer the most innovative accessibility features to be found in any light rail network. Each LRV has twelve priority seats for customers with limited mobility and two dedicated spaces for wheelchairs.

For customers with a visual impairment, braille lettering and raised pictograms are located at each stop to provide information. Audio announcement messages also assist visually impaired customers with information about the stop facilities and departure times, and audio alarms indicate opening and closing of the LRV doors.

Hearing Loops are available at each stop and on board all LRVs. Canberra Metro also conducts Familiarisation Days to provide customers with varying abilities an opportunity to familiarise themselves with light rail and practice boarding and alighting in a safe environment.

Relevant links to further information can be found on the Canberra Metro accessibility page.